A Nigerian traveler has accused a Turkish Airlines employee of assaulting her while she was at the airport in Instabul. The traveler hasn’t stated her name, but goes by @addictbypawprint on Instagram, and also put out videos and name of the person who allegedly assaulted her. She identified him as Selim Tartan.
Here’s her story as taken from Instagram:
I checked in and my boarding pass said I was on stand by. The guy who checked me in told me to go and wait at the gate that I might be lucky to fly. I asked him why I was not informed as I bought a confirmed ticket that I needed to see the manager. Then the manager comes and said I should go and check the website for the terms of Turkish airline because a confirmed ticket did not mean I would definitely get a seat on the flight.
I then asked for him to show me where that was stated on my ticket. Then the guy said I should stand there and keep asking.
Meanwhile, there was a family of 5 who had the same problem and we all were displeased so I started taking a video of how he spoke as it was an extremely bad service. The rest of it was #assault #turkishairlines #customerservice
When we got to the boarding gate, 15 people had standby boarding passes.
Some passengers had bought their tickets since May. Turkish airline sold seats that had already been paid for and then offered us 300euro compensation.